FAQ
Ordering & Payment
Visit our website www.zeepharmacy.com, add medicines to your cart, and follow the checkout steps.
We accept major credit cards, debit cards, and other secure payment options.
Yes, once your order ships, we’ll send a tracking number via email.
Contact our support team immediately within 2 hours after placing order; orders can only be changed before shipping.
Yes, we use industry-standard encryption SSL to protect all payment details.
Shipping & Delivery
We offer standard and expedited shipping; delivery times vary by location.
Yes, we ship to many countries. Check our international shipping policy for details.
Contact us at sales@zeepharmacy.com for assistance; we’ll help track or replace lost packages.
Shipping costs are calculated at checkout based on the destination and selected method.
Please reach out promptly within 2 hours once you place your order, as address changes can only be made before shipping.
Prescription Requirements
Yes, certain medications require a valid prescription, which you’ll be ask to send to sales@zeepharmacy.com once you place your order.
You can upload it during checkout, email it to sales@zeepharmacy.com, or have your doctor send it directly.
Yes, refills are allowed based on the validity and refills listed on your prescription.
An up-to-date prescription is required. Please consult your doctor for a renewal.
Yes, we verify all prescriptions for authenticity and patient safety.
Returns, Refunds, & Cancellations
Due to regulations, returns are only accepted for damaged or incorrect items.
Yes, contact us to arrange a replacement or refund if the error is on our end.
Cancellations are possible before shipping. Contact support promptly to cancel.
Refunds are typically processed within 5-7 business days after approval.
Exchanges are Not allowed only if the item is Expired or incorrect upon arrival.
Safety & Medication Information
Yes, we source all medications from licensed, certified suppliers for your safety.
Stop using the medication and consult your doctor immediately for guidance.
Consult your healthcare provider before starting any new medication.
Yes, each product page includes comprehensive information. Consult your doctor for additional advice.
Yes, all medications are 100% Original and Sourced Directly from Original FDA Approved Pharmaceutical Manufacturer whose facilities are compliance with FDA regulations and standards.